After our third meeting with the Attorney General's office, they said that dental offices and patients can submit complaints to their office.
If you’ve had an insurance company force you to accept a lower fee for a non-covered service, you can submit a complaint to the Nebraska Attorney General’s Office regarding this business practice. Click
Protect the Good Life and in the
"I would like to" drop down menu, click "
File a Complaint."
On the next page, scroll down and make sure the
File a Complaint box is chosen. Fill in the information about your non-covered services complaint, explaining what has happened up to this point. There is a place where you can upload a file. If possible, upload the EOB you received from the insurance company. Be sure to block out any personal health information of the patient. If your patients are less trusting of you because of this practice, please include that in your complaint.
Once you click
Submit, your complaint will be directed to the Consumer Protection Division.
The Attorney General's Office said that
both dental offices and patients can submit complaints to their office.
Patients can also access the Attorney General's Complaint page on
Can My Dentist Charge Me More Than My Dental Plan Allows page on the NDA website.
