DENTISTRY’S TOP 20 GAME CHANGERS!
Living life in the fast lane of private practice – how do you improve your patient’s experience as we deliver optimal care? Highly successful teams constantly re-imagine, reinvent, and implement change to assure success during turbulent times. Prepare to laugh and learn about the Dentistry’s Top 20 Game Changers!
DENTISTRY’S TOP GAME CHANGERS
• Learn how to evaluate advances in dentistry and implement today.
• Learn new techniques for keeping your team focused and enthused- even when things go wrong
• Learn how to capitalize on the individual skills of each dental team member and how these skills can improve the productivity of your practice and the quality of the service your practice provides.
• Enjoy a fast paced and humorous program packed with clinical and management insights and pearls you can use immediately to guide your practice into the world of lower stress- higher productivity dentistry.
Dr. Mark E. Hyman is a renowned, full-time practicing dentist in Greensboro, NC. He is a public speaker whose work is characterized by his warmth, enthusiasm, sense of humor and passion for dentistry.
As an accomplished seminar speaker, Dr. Hyman has lectured throughout North America and internationally receiving rave reviews. For the past fourteen years, Dentistry Today magazine has selected Dr. Hyman as one of the top 100 speakers in dentistry. He is an Adjunct Full Professor at the UNC School of Dentistry in Chapel Hill, NC, has taught at the Pankey Institute in Florida and at Spear Education in Arizona. Get ready to laugh and learn during a unique day that promises to transform your entire team!
Laurie Guest, CSP
Best Kept Secrets of Successful Healthcare Organizations
Ever wonder why some medical practices are more successful than others? Learn about the surprises this speaker encountered while secret shopping and training with hundreds of medical practices over the two decades. This rapid-fire session is full of ideas that can be implement immediately to help meet the demands of your practice and increase patient satisfaction. You don’t want to miss this session as attendees will:
• Find out how you scored of the shopping report card
• Learn the concrete actions that will raise your score
• Improve staff communication and get-a-long
“In the quarter immediately following our seminars with Laurie, our inpatient satisfaction scores were the highest we have ever scored.” Connie Peterson, Kishwaukee Hospital
“Laurie understands medical economics, interpersonal relations, regulations and market forces. Her ethics are beyond reproach and I recommend her without reservation.” Steven Tichy, MD, Wheaton Eye Clinic
“I was impressed with Laurie’s ability to quickly learn key elements about or organization and use it to personalize her presentation. She was able to connect with both clinical and non-clinical staff. It was a pleasure. Katy Knocloch, RN, St. Francis Hospital
“Our members found your presentation to be professional and entertaining. You delivered as promised and was well-received. Thanks! Betsy Butler, Clinical Radiologists group in Illinois
Laurie Guest, CSP
, has over 24 years of healthcare experience serving both a privately owned medical facility and a community hospital system. During her administrative career she helped a multi-million dollar medical center become a regional leader of ophthalmic surgery. Because of her experience with direct patient she understands the challenges of working in a fast-paced environment. Her passion for patients and practical approach to connecting with others is what makes Laurie a favorite speaker among healthcare audiences.